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NEW TO INGLASS NAILS? ORDER OUR SIZING SWATCHES

frequently asked questions

How long will it take for the nail extensions to ship?

Our reusable nail extensions require 3-12 business days for processing, due to their unique nature. Customers can opt for priority processing, which shortens the processing time to 1-2 business days.

Do you accept returns?

Due to the custom nature of all of our nail extensions, we don't accept returns or exchanges. All nail extensions sales are nonreturnable / non-refundable.

Can I custom make my own nail art?

Yes. If you wish to customize any of our nail art designs please check the product descriptions for details on the available customizations.

If you want us to recreate any nail art visit custom nail art.

Inglass Nails Basics

Are Inglass Nails extensions easy to apply?

Absolutely! Our nail extensions are designed for easy application and removal. Like any new skill, it may take some practice and patience to master the technique. However, it's much simpler and quicker than doing your nails on your own.

Will Inglass Nails extensions harm my natural nails?

Generally, no! Your natural nails won't be damaged if you follow the correct prepping and removal process.

Our system relies on your skill and attention to detail, so we trust you to adhere to our guidelines.

How long can I wear Inglass Nails extensions?

Retention depends on your application technique as well as your lifestyle. However, removal must be done at the 4-weeks mark.

How durable are Inglass Nails compared to acrylics or gel x nails?

Inglass Nails are handmade entirely from hard builder gel, which is non-porous and acetone resistant, offering superior strength and durability.

We do not use acrylics or nail tips in our extensions.

What are Inglass Nails made of?

Our nail extensions are made out of hard gels and hard builder gels.

What nail brands do you use to create Inglass Nails extensions?

We use Akzentz, Light Elegance, and other Korean and Japanese nail brands such as Kokoist.

Why are Inglass Nails so expensive?

Our prices reflect the level of craftsmanship, quality, and materials. For more details concerning our prices, please visit our Prices page.

Can I reuse Inglass Nails?

Yes, indeed! Our system was designed with reusability in mind, so feel free to use them as many times as you'd like. Check out our reusing service.

Can I file or trim the nail extensions for a better fit?

Our nail extensions are custom-filed at the cuticle area for optimal shaping and fitting based on the photos you provide during your initial purchase. Therefore, filing or trimming is unnecessary and not recommended, as this can disrupt our finishing seal.

Is the glue included?

New customers will automatically receive the FastBond and Debonder free of charge with their initial order. Returning customers will receive a new Debonder replacement every three sets of nail extensions. Returning customers must reach out to us for a FastBond replacement.

Do I need any professional tools to apply them?

Every set of our nail or toenail extensions comes with complimentary disposable tools designed for easy application, removal, and reapplication of the nails. 

Single-use nails essentials: 3x cleansing & dehydrating wipes, 1x etching file, 1x perfecting buffer, 1x cuticle prep stick, 10x detacher sticks, 1x finishing file, 1x disposable mat, 1x disposable cloth, 5x bond applicator wands and 15 detailing swabs.

Can the nail extensions trigger allergic reactions?

The nail extensions themselves are not allergenic. We have various protocols to ensure the nail extensions are fully cured and free of any inhibition layer before they are packaged.

However, we can't guarantee a completely allergy-free experience.

Are Inglass Nails suitable for all nail types?

Not quite! Our nail extension system is not suitable for very flat nail beds or those with a deep C-curve.

Can Inglass Nails be used on short or brittle nails?

You can apply Inglass nail extensions on short nails.

However, Inglass Nails extensions cannot be applied over natural nails that are broken, damaged, or show signs of suspicious discoloration or bacterial infection. Please, treat any infections or address the damage before considering Inglass Nails extensions.

Are Inglass Nails suitable for special occasions or everyday wear?

It's entirely your choice. Handmade with hard builder gel, Inglass Nails are designed for daily use.

Do they feel heavy?

Not heavy at all but they don't feel like your typical gel manicure. They have a very thin cuticle area and then gradually increase in thickness towards the tip. The thickness of the nails can differ based on the chosen nail art and length.

Shipping and Delivery

How long will it take to get my order?

All of our nail extensions will ship within two weeks due to their unique custom nature.

You can opt for priority processing, which shortens the processing time to 1-2 business days.

All items ordered alongside the nail extensions will be shipped together. If wanting any of these other items to be shipped sooner, a separate order is required.

Thus, orders that do not contain nail extensions will be processed and shipped within 1 to 3 business days. Furthermore, all orders ship via UPS ground which generally takes 1 to 5 business days to deliver a package. 

Do you ship internationally? 

Currently, we don't ship outside of the USA.

Returns and Refunds

Can I return my order?

Due to the custom nature of all of our nail extensions, we don't accept returns or exchanges. All nail extensions sales are nonreturnable / non-refundable. Returned / refused packages are not eligible for a refund. 

All other products, can be returned in their original condition - unopened and unused - within 30 days of receiving the order. Customers are accountable for the return shipping costs, and we shall not be liable for any lost or damaged return packages. Refunds will be processed once the products have been received and inspected. 

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